Retail and wholesale — both start with a project

5 Roles

Single Runs & Small Batches

Retail at 5 Roles

For new brands, one-off drops and everything made in tens rather than thousands. Same fabrics, same finishing and the same factory as our trade work — without a minimum that assumes you already have a warehouse. Every retail order begins as a project.

The Process

The Retail Journey

A retail order runs 7 days from brief to final delivery. Nothing goes into production until you’ve approved a physical sample.

  1. 01Day 1

    Brief

    Submit product type, decoration method — embroidery or DTF — quantity, colours and deadline via Start A Project. This sets a fixed spec before any design work starts.

  2. 02Day 2

    Sample Design

    We turn the brief into print-ready artwork and a digital mockup on the chosen blank. You confirm placement, size and colours before anything is physically produced.

  3. 03Day 3

    Sample Printing

    One physical unit is produced to the approved artwork, method and blank — embroidery stitched or DTF pressed exactly as it will be for your order.

  4. 04Day 4

    1st Delivery

    The physical sample is shipped to you for hands-on inspection. This is the only checkpoint before production begins.

  5. 05Day 5

    Testing

    Check fit, fabric weight, and print or embroidery quality — including a wash test where relevant — to confirm it holds up under real use.

  6. 06Day 6

    Approval

    Sign off the sample as final, or flag changes. Changes return to step 02 and add another 2 days before a second sample ships — production does not start on an unapproved sample.

  7. 07Day 7

    2nd & Final Delivery

    Your order is produced to the approved spec and delivered in one final shipment.

7 days assumes approval at step 06 on the first sample. Each revision round adds 2 days.

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